Policy
Refund Policy
Last updated: [DATE]
This policy applies to purchases from [BUSINESS LEGAL NAME], [ADDRESS].
Full refund for non-delivery
If your report is not delivered within 48 hours of payment, you are entitled to a full refund. Contact us with your payment details and we will process it to your original payment method.
After delivery
Because each report is a personalised digital product, we do not offer refunds once the report has been delivered.
Processing time
Approved refunds are usually credited within 5–7 working days, depending on your bank.
How to request
Write to us at [CONTACT] or message us on WhatsApp.